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Financial Protection

All of our package holidays are financially protected. Some single travel services available from us may not include financial protection.

ABTA

ABTA

C.I. Travel Group is a member of ABTA, meaning that you have the benefit of ABTA's assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure if the travel company. Please contact us if you would like to know more about the protection that applies to your booking.

ABTA and ABTA members help holidaymakers to get the most from their travel and assist when things don't go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct.

For more information on ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, please contact ABTA, 30 Park Street, London SE1 9EQ. You can also call ABTA on 020 3117 0500, or visit www.abta.com.

ATOL

ATOL

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. When ATOL protection does not apply, our holiday and travel services are protected by our ABTA bond. Therefore all holidays and travel services bookable through this website have financial protection. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate